SaaS web design strategies for success
Make the intangible tangible
Software products can be hard for potential customers to understand, especially if their current processes rely on manual efforts. Using graphics, videos, and direct, easy-to-understand language, you can make your solutions feel “real” and connect with both tech-savvy and nontechnical buyers.
Win against inertia
Often, your biggest competition is the status quo. Companies have been using their existing processes for years, and even if they’re draining resources, it can be difficult to make the switch to better (or any) software. Your website should address your customers’ biggest pain points directly to reduce these barriers right away.
Outshine the competition
Most B2B buyers do extensive online research before reaching out to a SaaS salesperson. Instead of listing out features and capabilities alone, you can use this space to differentiate your product from your competitors. This might include comparison charts, case studies where customers switched to your product, blog articles highlighting potential issues with other software, and more. You’ll want to include these highlights on key pages to quickly engage new and repeat visitors.
Connect your people to your product
Who you are plays as much of a role in some SaaS deals as what your solutions offer. After all, many SaaS purchases turn into long-term partnerships, and buyers want to get to know who they’ll be working with. Make sure your website talks about your brand’s history, mission, vision, and culture. Share your team’s expertise, and use photos and videos to create a digital connection with potential buyers.
Establish your brand’s credibility
Many buyers have been “burned before” by software that was overhyped and under-developed. That means you’ll need to overcome a healthy dose of skepticism on your website. Case studies, customer testimonials, platform images and demo videos, and first-party resources build your case and assure buyers your product delivers as promised.
Bring in high-quality leads
A great website isn’t truly great unless it is converting. Your website should include key elements to guide visitors towards useful information and encourage them to request a demo. Menu structure, internal linking, and compelling calls to action all contribute to lead generation, so make sure you’re working with a B2B SaaS website design agency that understands how to optimize them for peak performance.
Featured SaaS website design projects
+17.8%
Organic Search
+18.62%
Organic Total Users
+119%
Engaged Sessions Per Active Users
+69.64%
Organic Google Search Clicks
+30.47%
Organic Google Search CTR
+30.02%
Organic Google Search Impressions
Glassdome
Industrial | Software | TechnologyNew B2B website built on WordPress improves leads and enables SaaS company for growth domestically and globally.
Learn More Read case study about Glassdome+59.85%
Organic search
+47.52%
Engaged organic sessions
+9.31%
Engagement rate
+206.02%
Organic social
+33.47%
Direct
+15.65
Events per session
Locance
Software | TechnologyNew B2B web design and digital strategy ramp up conversions for geolocation services provider.
Learn More Read case study about Locance+48.4%
New users
+55.54%
Sessions
+34.52%
Engaged sessions
+106.25%
Direct
+70.18%
Event count
+800%
Organic social
Bungee Tech
SoftwareB2B software firm revamps website and branding to streamline the user experience and clarify messaging.
Learn More Read case study about Bungee Tech+61.19%
Sessions
+32.79%
Engaged Sessions
+52.89%
Event Count
+74.66%
Organic Search Sessions
+72.04%
New Users
+72.31%
Users
Common questions about SaaS web design
Set up your SaaS website for success
Product + solution pages
After your website’s homepage, software solution pages typically receive the most traffic as visitors intuitively search for product-specific information. Take advantage of their visibility by creating individual pages for each solution, with copy and visuals highlighting key features, benefits, integrations, and other important aspects of your software.
Use case spotlights
If your software is new to the market or complex to understand, you’ll want to share specific use cases relevant to your ideal customers. You can create pages around each use case or call them out within solution or industry pages. In many cases, the best option is to do both, ensuring visitors get a complete view of your solution no matter where they are on your website.
Industry and persona-based content
The SaaS buying process is long, arduous, and can involve an entire committee of decision-makers. You can help smooth the process by creating content geared towards different personas like executives, managers, and end-users. You can also leverage industry pages to show tech-savvy and nontechnical buyers alike that you understand their pain points and how your solution helps them.
Software integrations and APIs
Chances are, your clients are looking for solutions that integrate with the rest of their tech stack to eliminate silos and minimize disruption. An integrations page gives you space to call out all of your partnerships, direct integrations, and API connections. If your software integrates with popular platforms, mention a few big names on solution and industry pages. Include a link to your integrations page to guide visitors to more information.
Mini demos, overviews, and highlight reels
Most SaaS companies offer personalized consultations and demonstrations after a buyer reaches out, but some potential customers want to see behind the scenes before they make a move. A good way to pique their interest and explain the value of your software is to provide a shortened demo, platform overview, or feature highlight in video format.
Calls to action
To entice website visitors to take the next step, you’ll need to employ effective calls to action (CTAs). For the best results, we recommend including a variety of CTAs on your website, and at least one on every page. This makes it easy for prospects to reach out and even answer important questions, so your sales team can be prepared for an introduction.
Pricing information
Maybe your platform has set pricing tiers with add-on costs you can display in a convenient chart on your website. Or maybe your pricing is custom, but you want to explain what goes into your pricing process. Perhaps it’s a bit of both, depending on the customer’s size, complexity, and specific needs. No matter the situation, a page dedicated to addressing pricing questions helps you stay ahead of buyer concerns and filter out low-quality leads.
Case studies + resources
These days, buyers need more than marketing jargon and charming salespeople to make a software investment. Case studies highlighting specific results for your clients, testimonial quotes or videos, and third-party reviews tell visitors you can deliver on your promises. These real-world examples also show off your experience in specific industries or addressing distinct pain points.
SaaS & software lead management
Regularly test website forms
Yes, we mean it, and we mean all of them. Forms are designed to work 24/7, but changes to your website code or updates to the forms themselves can lead to unforeseen issues. As a result, your prospects might not be able to submit their information, or a lead may not be delivered to your sales team at all. Regular testing alerts you to any issues quickly so your team can keep gathering high-quality leads.
Always check for junk
On occasion, lead delivery systems and email platforms don’t get along, and your leads end up in a junk or SPAM folder instead of your inbox. Make sure to check these folders regularly, and work with your IT department to flag all incoming leads as safe. If you’ve already done that, keep checking those folders anyway. Trust us, sometimes things will slip through.
Respond to inquiries fast
B2B buyers are discerning, but they’re also emotional. By responding to incoming leads quickly, you show potential customers you care about their needs and set the stage for a positive long-term relationship. Plus, fast responses gain you the first-mover advantage over the competition, making your software the benchmark they need to measure up to. We recommend responding to all leads within one business day for the best results.
Share thought leadership content
Every email communication should contain thought leadership content that’s hand-picked to show your solution’s value. This could be a case study, blog article, platform guide, or an updated product road map, for example. By doing this, you continually remind leads why your SaaS solution is the best choice for their business.
Nurture leads across channels
90% of lead nurturing is managed via email. To stand out or connect with buyers who prefer other channels, it’s good to mix in phone calls, Zoom meetings, and even direct mail. You’ll have more opportunities to build a relationship and make the case for your software. Remember that potential buyers often see the sales process as a predictor of their customer experience. The better your communication, the better the impression.
Offer incentives to move the needle
Because software is a large investment and sometimes requires multiple decision-makers to agree on a purchase, B2B SaaS sales cycles can vary from weeks to years. Offering a limited-time discount or other incentive to get a prospect to commit by a certain time shortens the sales cycle and increases close rates.
The SaaS marketplace is crowded and competitive. By starting with a B2B SaaS website design that focuses on SEO, engagement, and conversion rate optimization, you can deliver more high-quality leads to your sales team. By handling those leads responsively and thoughtfully, you can show prospects why your brand is the right choice.
SaaS web design & marketing resources
Let’s talk about you.
We want to hear it all – your company’s history, your vision for the future, your product’s place in the market – so we can design a website that does your brand justice.


