TL;DR
Key Takeaways
- How people search is evolving from traditional search engines to AI-driven search tools such as ChatGPT, Perplexity, and Google AI overviews.
- Traditional SEO and creating high-quality website content are still important. But if you want your brand to be visible and cited in AI search responses and summaries, it’s also crucial to do generative engine optimization (GEO).
- To win with GEO: 1) Create high-quality, in-depth, and authoritative long-form content for both AI and humans; 2) Structure your company’s website content so that it’s easy for AI search tools to read, understand, and parse.
What is Generative Engine Optimization (GEO)?
Generative Engine Optimization is a digital marketing strategy that focuses on:
- Getting a company’s B2B website content included in artificial intelligence (AI) search responses and summaries in tools such as ChatGPT, Perplexity, and Google AI Overviews.
- Ensuring the information AI tools use about a brand is accurate.
In conjunction with GEO, B2B marketers may also hear the term Artificial Intelligence Optimization (AIO). AIO is the process of making sure AI bots know what your business does and can easily read your B2B website content so they can get your content into AI tools in an efficient and scalable manner (in other words, AIO is the vehicle to get it there).
Artificial intelligence: The next evolution of search
How people search for information online is fundamentally changing.
| Traditional approach | Now |
| People use search engines such as Google, Yahoo, or Bing to search for information | People ask an AI search tool (such as ChatGPT, Perplexity, and Google AI Overviews) for information |
| People go through a list of websites and links to find the information they need | AI tools immediately generate an answer and give them information they need |
In addition, according to research from Bain and Company, nearly 80 percent of search users use AI summaries for information at least 40 percent of the time, and 60 percent of traditional search engine searches now end without the user moving to another website during their search session, resulting in what we call “zero-click searches”.
In this new AI search environment, traditional search engines like Google still dominate (with an 89.82 percent market share), and SEO practices and creating high-quality content still matter. But as the number of AI-driven searches continues to grow, analyst firm Gartner expects organic search traffic from traditional search engines to fall by 50 percent by 2028.
Therefore, if you want your company’s B2B website content to be visible to your target audience(s) in AI-driven search tools and in AI overviews, it’s also crucial to do generative engine optimization (GEO) and answer engine optimization (AEO).
The difference between SEO, GEO, and AEO
SEO, GEO, and AEO all fall under the SEO umbrella and strive to provide website users with a good experience. But they have different purposes.
| SEO | GEO | AEO | |
|---|---|---|---|
| Where | Traditional search engines such as Google, Yahoo, and Bing | AI search tools such as ChatGPT, Perplexity, and Google AI Overviews | In Google snippets, People Also Ask boxes, and voice assistant responses |
| Goal | To drive more people to your company’s website | To get your B2B website content included and cited in AI search tool responses and summaries | To have answer engines use your website content to answer specific questions that AI users ask (i.e., How are companies using AI to write software code?) |
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For more detailed information on the difference between SEO and GEO for B2B marketing, read Bop Design’s blog “SEO, GEO.. What’s the difference and why does it matter for B2B brands”
How to tell if AI search tools are using your B2B website content
A good way to know if AI search tools are using your B2B website content is by simply asking AI tools (e.g., ChatGPT, Perplexity, and Google AI Overviews) several questions related to your brand and industry. This enables you to see what type of information AI search tools use about your brand in AI responses and summaries, how they format that information, what type of statistics and data they like, and if they include your competitors or not.
You can also: 1) Use Google Analytics 4 (GA4) to view the sources of any AI traffic to your company’s website; and 2) Use AI tracking tools such as Scrunch.ai, Semrush, and others to keep track of brand mentions in AI systems and continually improve and optimize your GEO and AIO efforts for your B2B website.
How to get your B2B website content included in AI search results
A few examples of some ways to get your website content included in AI search results are:
- Build your company’s authority online (to help AI recognize your brand and website content as a trusted and reliable source for information).
- Conduct and publish original research that offers new data, statistics, insights, etc.
- Create high-quality, in-depth long-form content on topics that align with AI user intent.
- Develop content that directly and conversationally answers AI user questions.
- Structure your website content so it’s easy for AI to read (use clear headers/HTML formatting (H1, H2, H3), bullet lists, tables, FAQs, etc.).
- Improve the Experience, Expertise, Authoritativeness, Trustworthiness (E-E-A-T) of your company’s website content.
- Regularly update your website content (AI systems prefer fresh/new content).
The type of content that works best for GEO
In general, the type of content that works best for GEO also works well for your target audience. A few examples include:
Original reports and studies
Full website page guides (instead of gated PDFs)
Expert interviews and quotes
Competitive comparison articles
Summaries/exec overviews in articles
Case studies
Listicles
FAQs
Note: As of the date of this content, most AI chat tools heavily rely on and favor written content to glean the information they need. However, this AI preference could change in the future. It’s still important to include video and imagery on your B2B website for human readers.
- Create a strong social media presence.
- Participate in community forums (such as Reddit, Quora, etc.).
- Publish content on high-authority platforms (industry publications, LinkedIn, etc.).
- Obtain trusted third-party reviews.
- Get industry references and mentions.
- List your brand in industry directories.
- Add authoritative links to your content.
- Build high-quality backlinks.
Best practices for GEO and AIO on B2B websites
Below are some best practices on how to structure your B2B website content so there are clear pathways for bots to follow, and AI tools can easily read and parse your content:
For website content
- Create high-quality, in-depth content that is written in a conversational style.
- Discuss the most important information first in your content (vs. build to a conclusion).
- Use a logical flow and break content into small chunks that AI can quickly pull and use.
- Include headings that clearly state what each section covers.
- Add a direct answer box that succinctly answers an AI user’s question.
- Incorporate bullet lists and scannable tables and charts into your content.
- Insert a TL;DR section into long content to quickly show what the content covers.
- Use direct, simple, concise, and specific language in your website content.
- Include an author bio that highlights the author’s expertise and credentials.
For technical readiness
- Incorporate SEO keywords and conversational questions into your content.
- Implement advanced schema markup for Articles, Product/Service, FAQ, and Organization into your company’s website HTML code.
- Continually monitor and track your B2B website content visibility in AI search tools and update and adjust your content as needed.
- Optimize website page load times and ensure your HTLM structure is mobile-friendly.
Common mistakes to avoid when doing GEO
To maximize your chances of AI search tools using your company’s website content, be sure to avoid these common mistakes when doing GEO:
- Using generic or highly creative website content or formatting content in traditional ways. (This can make it hard for AI systems to read and understand your content.)
- Writing website content the same way you always have. (Many people now begin their buying journey with AI search tools and visit a company’s website later. Thus, write website content for AI search tools first and then for humans.)
- Having outdated or inaccurate information and data on your website. (This can damage your company’s credibility and authority with AI systems.)
- Relying on traditional SEO practices alone, as an effective SEO website strategy now requires multiple layers (SEO, AIO, GEO, and AEO).
With the rise of AI search tools, the search landscape is evolving from traditional SEO rankings and listings to simply providing AI users with answers. To be visible in this new AI-driven environment, your company must do GEO and AEO. This ensures you provide the answers and information that AI users need and increases the quality and value of your own B2B website content.